HOW TO DEFINE PROBLEMS
- Brainstorming
- How to brainstorm in a group:
- Appoint a moderator
- State the topic
- Write down everything
- Establish a time limit
- Follow up
- Mind Mapping
- How to make a mind map:
- Focus
- Branch out
- Organize
- Subdivide
- Interviewing
- How to conduct an interview:
- Find the right people
- Prepare, prepare, prepare
- What the heck?
- Be open
- Silence is okay
- Focus Group
- How to conduct a focus group:
- Plan your questions
- Assign a moderator
- Create a comfortable environment
- Be open-minded
- Empower your participants
- Be supportive but neutral
- Ask one question at a time
